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Many of the businesses I voice projects for have been adversely affected by Covid. I am conscious of wanting to ensure my quotes align with clients' budgets so that we can all continue to thrive during this challenging time.

Today, I invoiced a client I've enjoyed working with for more than a year. He emailed me back almost immediately, saying: "Dear Susannah, your invoice seems low in relation to what I would have spent had I found a less than perfect voice as yours." He then proposed I re-invoice him at a considerably higher rate.

His message was not only a kind acknowledgement of my work, but a recognition of the value he places on the work  voice artists do in general. At our best, we put not only our talent, but also our heart and soul behind a company's message. And that, just like clients who haggle in the "wrong" direction, is PRICELESS.